Medical & Dental · HIPAA
Every patient answered. Intake done before arrival.
Rex answers every call, text, and webchat, books the visit, and texts a secure intake link before the patient arrives.
$999 /mo · BAA included · 7-day free trial
- 73%
- Fewer no-shows with deposits
- 20 min
- Setup, no engineers
- 11
- Languages spoken
- BAA
- Included at signup
For Medical & Dental Practices
Built for the way medical & dental practices actually run
Patients who reach voicemail book with the next practice that picks up.
Rex answers every call, text, and webchat 24/7, books the visit, and replies in the patient’s own language automatically.
No after-hours gap, no lost bookings.
The clipboard: patients retype their history in the waiting room while the front desk deciphers handwriting.
After booking, Rex texts a secure link. The patient photographs their photo ID and insurance card; Claude reads the card and pre-fills the record.
Intake done before they sit down.
Every empty chair from a no-show is revenue that never comes back.
Card-on-file at booking plus automatic confirmation and reminder texts. When a patient misses, Ruby follows up the same day to rebook the slot.
Card-on-file at booking cuts no-shows 73%.
Most AI vendors say “HIPAA-compliant” and stop there.
BAA included at signup. Voice locked to OpenAI’s realtime models — xAI Grok is off and can’t be turned on, because Grok offers no HIPAA BAA for call audio. Every outbound message screened for PHI before it sends.
Compliance you can verify, not a badge.
Platform
Everything on one platform
Intake before arrival
The patient photographs their ID and insurance card; Claude Vision reads them and pre-fills the intake form. No clipboard, no retyping, no handwriting to decipher.
A calendar for every provider
Each provider gets their own calendar with their own hours and services, so Rex only books slots that provider actually offers. Book natively in RexRuby or sync Google Calendar, Acuity, or Cal.com.
The Planner keeps you visible
Schedule a week of posts once and the Planner auto-publishes them to Instagram, Facebook, and Google Business. Your profiles stay current between patients without a marketing hire.
Compliance
PHI is blocked before it ever leaves your number.
Shield is a pattern matcher with no exceptions: a match stops the message and logs the attempt. See exactly what it checks and what it doesn’t.
FAQ
Common questions
Is RexRuby actually HIPAA-compliant?
A signed Business Associate Agreement is included with every medical and dental plan, and every outbound message is screened for PHI before it sends. Full detail is on the Shield page.
What does it cost?
$999/mo, one flat plan for medical and dental. No per-provider fees, no performance cut, no patient cap.
Does Rex replace my EHR or PMS?
No. Rex works alongside your practice management system: book natively in RexRuby, or sync with Google Calendar, Acuity, or Cal.com. There is no direct Epic, Cerner, Dentrix, or Eaglesoft integration today.
What happens to an after-hours patient call?
Rex answers it. Voice is on by default for every vertical, including medical. There is no after-hours gap to fill.
Stop losing patients to voicemail.
$999 /mo · BAA included · 7-day free trial · No card charged until day 8 · Cancel anytime · Setup in 20 minutes